ITT Corporation Announcement

January 12, 2011

Dear Valued Customer:

This morning, ITT announced a plan that will separate the company’s businesses into three distinct, publicly traded companies, including one comprised entirely of our water technology portfolio of businesses. We expect this will deliver great opportunities for future growth and enable us to continue to advance our mission of providing remarkable solutions for the efficient movement and use of water.

Our industry-leading products and services will not change. We will remain a strong global company with the experts and resources to maintain our leading positions in the industry. In fact, we believe that once this transformation is complete, we will be even better able to focus on ensuring your success.

This will have no immediate effect on how we do business with you. You will still have access to all of the products and services that you enjoy today. Your day-to-day contacts will remain the same, and we will continue to offer the same high-quality service that you have come to expect from us.

While we are in the early stages of the formation of the standalone water technology company, we are committed to a seamless transition for you and will keep you updated as events unfold. A copy of the press release, along with other information, is available at www.transformationitt.com.

Over the years ITT, Bell & Gossett, Goulds, Lowara, Vogel and our other brands have delivered innovative products and world-class services to customers worldwide, adapting to meet their changing needs, our markets and the times. We are excited to begin this transformation, and welcome you to join us on this new journey. On behalf of everyone at ITT, thank you for your continued business, and we look forward to serving you for many decades to come.

Sincerely,

Residential & Commercial Water